Refunds
Refund Policy: Livn' The Outdoors URL: livntheoutdoors.com. The website listed above, hereinafter referred to as "Website" is operated by the following party: Livn' the Outdoors, a business, organized under the laws of the state of Montana (hereinafter referred to as "Operator") For any questions or comments regarding this Refund Policy, customers may visit the following link: jherb1598@gmail.com. Customers may request a refund on goods sold within 21 days of receipt. To be eligible for a return the following conditions must be met: The item must not be damaged. The item must be returned with its original receipt. If the above conditions are not met, Operator reserves the right to reject return and refund. In case of approved return, Operator will pay shipping by providing a shipping label or refunding the additional cost of the shipping to Customer. Refunds on sale items are permissible and subject to the same conditions as refunds on regularly-priced items. Customers may request an exchange in lieu of a refund. Exchange requests will be processed and accepted or denied. Customers must contact Operator prior to the start of the refund and return process. Customers will be provided with a return number before they may begin the return. Returns are to be sent to the following address: PO Box 410096 Pinesdale, Mt 59841Shopify Refund Policy - USA-Based
Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can send it back to us for a refund or item exchange within 30 days of receiving it. Please note, there is no reimbursement for return shipping.
Please contact us to be given your Return Merchandise Authorization Number. Please write this on the shipping label.
Please email: jherb1598@gmail.com with your refund claim.
* To be eligible for a return, your item must be unused and in the same condition you received it. * It must also be in the original packaging.
* To complete your return, we require a receipt or proof of purchase.
* To be eligible, the item must be faulty or damaged. We do not accept refunds if you change your mind.
* Sale items are not eligible for refunds. If an item is discounted, it can not be refunded.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [insert email here].
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jherb1598@gmail.com and send your item to:
PO Box 410096 Pinesdale, Mt 59841
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to:
PO Box 410096 Pinesdale, Mt 59841
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.